This policy will explain:
1. Personally identifiable information collected
2. What we do with information about you
3. Who is collecting information about you
4. To whom we disclose information
5. Your choices with respect to collecting, using, and distributing information about you
6. How to access, update and delete your personal information
7. The security precautions we take to prevent your personal information from being lost, misused, or altered
8. Address book information
9. Card content data - images and text
10. Credit card information
11. What "cookies" are and how they are used
1. PERSONALLY IDENTIFIABLE INFORMATION COLLECTED
When you register and/or when you purchase postcards we ask for your name, email address, return postage address, credit card account number, name on the card, expiration date and billing address for your account. This information becomes your "permanent" identity. Once you register you are no longer anonymous to PostCardsAway.
PostCardsAway also provides an address book tool that allows users to save and organize names and addresses (and other data) of potential postcard recipients.
2. WHAT WE DO WITH INFORMATION ABOUT YOU
PostCardsAway's primary goal in collecting personal information is to provide our users with an efficient and customized online experience. This includes personalization services, interactive communications, online shopping and many other services.
Only PostCardsAway has access to your account, unless you have been referred to us from an affiliate company, in which case we may be required to share your account information with them. You only receive special offers from us if you have indicated that you would like to receive them.
PostCardsAway researches user demographics, interests and behavior based on the information provided to us upon registration, during promotions, from our server log files or from surveys. We do this to better understand our business and serve our users. This research is compiled and analyzed on an aggregated basis. PostCardsAway may share this data with advertisers or business partners.
3. WHO IS COLLECTING INFORMATION ABOUT YOU
Promotions that run on PostCardsAway may be sponsored by companies other than PostCardsAway or may be co-sponsored by PostCardsAway and another company. Some or all data collected during a promotion may be shared with the sponsor. If you don't want your data to be shared with a company that sponsors a promotion or contest, do not participate in the promotion or contest. Currently, PostCardsAway promotions are limited to U.S. and Canadian residents, age 18 and over.
4. TO WHOM WE DISCLOSE INFORMATION
PostCardsAway will not disclose any of your personally identifiable information except when we have your permission, or under special circumstances such as when we believe in good faith that the law requires it or under the circumstances described below.
Affiliated Businesses We Do Not Control: Some PostCardsAway services are offered in conjunction with an affiliate company. In some cases, these affiliate companies refer users to PostCardsAway or sell products to you at PostCardsAway. In other cases, we provide services to or sell products jointly with these affiliate companies. We may share customer information related to those transactions with that business.
Agents: Other companies and individuals are occasionally employed to perform functions on our behalf. Examples include: printing postcards, delivering postcards to the United States Postal Service, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. These other companies have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: When we send offers to groups of PostCardsAway customers on behalf of other businesses we do not give them your name and address. If you do not want to receive such offers, please adjust your Email Preferences. From time to time, you may be given the opportunity to receive special offers from third parties. If you opt-in to receive information from these third parties, PostCardsAway will share your name and email address with them.
Sponsors: Many promotions give you the opportunity to request additional information from sponsors. By requesting more information you give PostCardsAway permission to transfer your email address and other personal information to the sponsor so they can fulfill your request.
Third Party Data and Data in the Aggregate: PostCardsAway may disclose aggregated user statistics (for example, "45% of our users are male") to describe our services to prospective affiliates, advertisers and third parties, and for other lawful purposes.
Business Transfers: As we continue to develop our business, we might sell or buy businesses or assets. In such transactions, customer information is one of the transferred business assets.
Other: PostCardsAway may also disclose user account and personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating PostCardsAway's User Agreement or may be causing injury to or interference with (either intentionally or unintentionally) PostCardsAway's rights or property, other PostCardsAway users, or anyone else that could be harmed by such activities. PostCardsAway may disclose or access account information and your personal information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
5. YOUR CHOICES IN REGARD TO THE COLLECTION, USE, AND DISTRIBUTION OF YOUR INFORMATION
If you indicated in your Email Preferences that you are interested in receiving offers or information from PostCardsAway and our affiliates, we may send you emails about products and services that we feel may be of interest to you. Only PostCardsAway (or agents working on our behalf and under confidentiality agreements) will send you these direct mailings. At any time you can easily edit your account information in Email Preferences under My Account to no longer receive offers and mailings. You will need your ID and Password to access your account information.
In certain PostCardsAway promotions we use your email address to update you on your score, entries, and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email, unless you choose the no-email option that some promotions offer. Occasionally these promotion-related email messages might include targeted advertisements.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject all cookies you will be unable to use those PostCardsAway services that require registration to participate. See section 11 for more information.
6. HOW TO ACCESS, UPDATE AND DELETE YOUR PERSONAL INFORMATION
You may edit your account information at any time by using your ID and password. If you have forgotten your password, please click here and request PostCardsAway to email it to you. For all other problems signing in to PostCardsAway, please click here and complete the email form.
Your PostCardsAway account can be deactivated, but doing so will result in not being able to print and mail postcards. To cancel your account and obtain a refund, please complete this email form.
7. THE SECURITY PRECAUTIONS WE TAKE TO PREVENT YOUR PERSONAL INFORMATION FROM BEING LOST, MISUSED, OR ALTERED
Your PostCardsAway account information is password-protected so that only you have access. You may edit certain fields in your PostCardsAway account information using your User ID and password. In order to change your address, purchase postcards with a credit card that has your new billing address and enter that address on the page.
Do not divulge your password to anyone. PostCardsAway will never ask for your password in an unsolicited phone call or email. Remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence.
Any time we ask for credit card information, we transmit that credit card information in an encrypted format using industry-standard, SSL (Secure Sockets Layer) encryption.
8. ADDRESS BOOK INFORMATION
Registered users may create and store personal address books on the PostCardsAway website. Information a registered user enters into his/her address book is considered strictly confidential and will not be accessed by PostCardsAway or any of its associates or affiliates. The only exception to this policy is explained in the paragraph entitled "Other" in Section 4 above.
9. CARD CONTENT DATA - IMAGES AND TEXT
Except for postcards created using the PostCardsAway "Postcard Gallery," PostCardsAway is not involved in any way in the design, graphics, content, images or text incorporated in a postcard. For legal, privacy and practical reasons PostCardsAway does not and cannot routinely review or attempt to control the content of customer-created postcards.
The content of each postcard will be recorded by PostCardsAway until the postcard is printed and delivered to the United States Postal Service. After mailing, the data may be maintained on file for the convenience of the member for a period of time before being deleted. Billing and accounting records of transactions will be maintained, but on a confidential basis. Printing quality control will be carried out using test cards and random test systems.
10. CREDIT CARD INFORMATION
Credit card information we obtain is transmitted in an encrypted format. We use industry-standard, SSL (Secure Sockets Layer) encryption.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, PostCardsAway cannot ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security.
Real time authorization, capture and execution of credit card purchases are performed over the Internet via Authorize.Net. In addition to checking for a valid credit card number, the system verifies the billing address to help reduce fraud. PostCardsAway uses GeoTrust SSL to provide a secure connection with the client. GeoTrust is a leader in SSL providers, and the PostCardsAway SSL certificate comes with the GeoTrust NetSure Protection Plan, which provides up to $100,000 of protection against economic loss due to theft, impersonation, corruption or loss of use of an ID. All accounting reports of credit card transactions are managed on a strictly confidential basis.
11. WHAT "COOKIES" ARE AND HOW THEY ARE USED
• Remind us who you are and access your account information (stored on our computers) to deliver a more personalized, professional service. This cookie is set when you register or "Sign In" and is modified when you "Sign Out".
• Record information that you provide to PostCardsAway while visiting our site.
• Track the PostCardsAway affiliate sites that you have visited prior to coming to us.